Globe SIM for Emergency Services if It’s Unregistered

In the Philippines, the SIM Registration Act mandates that all SIM cards be registered with personal details. If your Globe SIM is unregistered and gets deactivated, you may wonder if you can still use it in case of an emergency. The good news is that even if your SIM is deactivated due to non-registration, you can still use it to access emergency services like calling 911 or sending emergency texts.

Globe SIM for Emergency Services if It’s Unregistered

Why Emergency Services Work on Unregistered or Deactivated SIMs

The Priority of Emergency Calls

One of the key purposes of the SIM Registration Act is to regulate and track the use of mobile numbers to prevent fraud and misuse. However, the law recognises the importance of access to emergency services, which is why emergency calls and messages are exempt from the registration requirements.

The Law Guarantees Emergency Access

The government and mobile providers like Globe have provisions in place that ensure access to emergency services is never blocked, even if a SIM is not registered or has been deactivated for non-registration. This is part of the commitment to safeguard public health and safety by ensuring that anyone can reach emergency responders during a critical situation.

What Emergency Services Can You Access with an Unregistered Globe SIM?

Even if your Globe SIM is unregistered or deactivated, you can still access:

  • Emergency calls (e.g., calling 911 for police, medical, or fire emergencies).
  • Emergency text messages (for services or contacts that allow emergency SMS).

Why This Is Important

1

Protection of Life and Safety: Ensuring that emergency services are always available is a basic public safety rule, regardless of a person’s SIM registration status.

2

Emergency Communication: This rule ensures that no one is left without a means of contacting emergency services during a crisis, even if they’ve missed the deadline for SIM registration.

What Happens When Your Globe SIM is Deactivated?

The Consequences of SIM Deactivation

If you fail to register your Globe SIM and it gets deactivated, here’s what you’ll experience:

1

Loss of Services: You won’t be able to make regular calls or texts, use mobile data, or access apps requiring an active mobile number.

2

Loss of Active Load: Any remaining load or active promotions tied to the deactivated SIM will be lost.

3

No Access to Non-Emergency Communication: You’ll lose access to services like mobile banking, social media verification, and standard phone communication.

But as mentioned earlier, emergency services are exempted from this deactivation. You can also read: If Your Globe SIM Gets Deactivated for Non-Registration?

How to Ensure Your Globe SIM Stays Active

Register Your SIM on Time

To prevent deactivation and ensure that your SIM stays active, it’s crucial to:

  • Register your SIM before the deadline, using the GlobeOne app or the Globe SIM registration website.
  • Keep your SIM active by using it for calls, texts, or mobile data within the required period (e.g., every 180 days).

Steps for Registering Your Globe SIM

  • Download the GlobeOne app or visit the official Globe SIM registration page on their website.
  • Input your personal details: Full name, valid ID, and your SIM number.
  • Submit the registration and wait for confirmation that your SIM is successfully registered.

Will Your Globe SIM Be Reactivated After Deactivation?

The Grace Period

If you miss the registration deadline, Globe may offer a grace period during which you can still register and reactivate your SIM before it’s permanently deactivated. However, once the grace period ends, your SIM will be permanently deactivated, and you will need to purchase a new SIM and go through the registration process again.

Can You Use Your Globe SIM for Emergency Services After Deactivation?

Yes, Emergency Calls Are Always Allowed

The key takeaway is that emergency services will always work, regardless of whether your SIM is registered or deactivated. This is a safety measure put in place to ensure that:

  • No one is left without help during emergencies.
  • You can still reach emergency responders, even if your phone’s services are restricted.

What Happens to Your Globe SIM Balance if It’s Deactivated?

Your Load and Promotions Will Be Lost

If your Globe SIM is deactivated due to non-registration, you will lose all your remaining balance, including active promotions and load. This is one of the most frustrating aspects of SIM deactivation. So, if you have active subscriptions or unused load, it’s essential to use them before the deadline.

FAQs

Yes, even if your Globe SIM is unregistered or deactivated, you can still call emergency services like 911. Emergency access is prioritized and will not be blocked.

If your SIM is permanently deactivated, your number could be reassigned to someone else. This is why it’s crucial to register your SIM before the deadline to avoid losing your phone number.

No, any unused load or active promotions tied to the deactivated SIM will be lost. Globe does not provide refunds for deactivated SIM balances.

No, once your SIM is deactivated for non-registration, you won’t be able to make regular calls, send texts, or use mobile data until the SIM is reactivated or replaced with a new SIM.

If your SIM is deactivated within the grace period, you can register it and restore its services. However, after the grace period ends, the SIM is permanently deactivated, and you’ll need to buy a new one.

Final Words


In a time of emergency, access to emergency services is always guaranteed, even if your Globe SIM is unregistered or deactivated. The Philippine government has ensured that emergency calls, such as dialling 911, will always go through, regardless of your SIM’s registration status. However, to avoid losing access to all other mobile services, it’s essential to register your SIM on time.

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