If Your Globe SIM Gets Deactivated for Non-Registration?

In the Philippines, the government mandated the SIM Registration Act (Republic Act No. 11934) to curb scams, fraud, and misuse of mobile networks. This law requires all SIM cards — prepaid, postpaid, eSIM, and even mobile hotspots — to be registered with your personal information. If you fail to register your Globe SIM card, it may be deactivated, causing a complete loss of service and important connections tied to your number.

This article explains the consequences of SIM deactivation for non-registration and provides helpful tips to avoid this from happening.

What’s the Purpose of the SIM Registration Act?

The SIM Registration Act was implemented to prevent fraudulent activities like:

It helps the government track and trace the individuals behind fraudulent activities, creating a safer communication environment for everyone. The law also aims to protect you from being a target of fraud, as registration ensures that only the real person behind the number is accountable for its use.

If you miss the deadline for SIM registration, here are the consequences you’ll face:

Your Mobile Services Are Cut Off

Once your Globe SIM is deactivated for non-registration, you lose access to:

Tip: If you rely on your SIM for important services like banking or OTPs for mobile apps, don’t wait. Register your SIM before the deadline.

You Lose Any Remaining Balance

Any unused load or promos you have on your deactivated SIM will be lost forever. Once the SIM is deactivated, Globe doesn’t offer refunds for your balance.

This can be frustrating, especially if you have active promotions or a large load balance. To avoid this:

Your Phone Number May Be Lost

After your SIM is permanently deactivated, there is a chance that your phone number could be reassigned to another customer. If you miss the reactivation window, you’ll lose that number for good.

Tip: To avoid losing your phone number, register ASAP and make sure to keep your SIM active.

You Will Need to Get a New SIM

Once the SIM has been permanently deactivated, it cannot be reactivated. You’ll need to:

If you don’t want to face the hassle of setting up a new SIM and number, make sure you register your current SIM on time.

Delayed Services and Reconnecting Your Accounts

After deactivation, all services tied to your old number — like social media, email verification, and e-wallets — will be disconnected. It will take time and effort to update your new number on various platforms.

This may include:

The Reactivation Grace Period

If you miss the registration deadline, you might still have a grace period of a few days to reactivate your SIM before it becomes permanently deactivated. During this time, you can register your SIM and restore your services.

But once the grace period ends, it’s game over — your SIM will be permanently deactivated, and you will need to buy a new SIM.

Register Your SIM Before the Deadline

To avoid deactivation:

The process is simple:

Keep Your SIM Active

Even if your SIM is registered, make sure to keep it active. Prepaid SIMs that are inactive for long periods may also be deactivated. To prevent this: