What Data Globe Collects During SIM Registration
With the implementation of the SIM Registration Act (RA 11934), all mobile phone users in the Philippines, including Globe customers, are required to register their SIM cards. As part of this registration process, Globe collects specific personal information from users to comply with the law and ensure mobile services are used securely and responsibly.
In this article, we will detail what data Globe collects during SIM registration, how this data is used, and the legal protections in place to safeguard your personal information.
Why Does Globe Collect Data During SIM Registration?
The purpose of SIM registration is to link every mobile number to a verified individual, preventing fraud, scams, and criminal activities associated with unregistered or anonymous SIM cards. Globe collects this data to:
The data collected during the registration process is subject to strict data privacy protections and can only be used for legitimate purposes as prescribed by the law.
What Personal Data Does Globe Collect?
To comply with the SIM Registration Act, Globe collects the following personal information from each SIM card user:
1. Full Name
2. Date of Birth
3. Address
4. Government-Issued ID
- What is collected: A government-issued ID, such as:
- Driver’s License
- Passport
- National ID
- Voter’s ID
- SSS ID
- PRC ID
- Postal ID
- Why it’s collected: This document is needed to verify your identity and confirm that you are who you say you are. It provides a trusted, government-recognized form of identification to ensure your registration is legitimate.
5. Selfie with ID
6. Contact Information
How is Your Data Used and Protected?
Data Usage
The data Globe collects during the SIM registration process is used for the following purposes:
Identity Verification: To verify that the person registering the SIM is the rightful owner and to ensure no fraudulent activity takes place.
Fraud Prevention: To protect against the illegal use of SIM cards for scams, phishing, or other criminal activities.
Regulatory Compliance: To ensure that Globe complies with the SIM Registration Act and that all registered SIM cards are linked to legitimate individuals.
Data Privacy Protections
Your data is protected under Philippine data privacy laws, particularly the Data Privacy Act of 2012 (Republic Act No. 10173). Globe, like all telecom providers, is required to:
Securely store your personal data: Globe must keep your data safe from unauthorized access or misuse.
Limit access: Only authorized personnel or regulatory bodies like law enforcement agencies can access your data, and only for lawful purposes such as fraud investigations.
Minimize data retention: Globe can only retain your data for a specified period as required by law and for legitimate business purposes. After the retention period, your data should be securely deleted.
Notify you in case of a data breach: If your personal information is exposed due to a data breach, Globe must inform you and the National Privacy Commission (NPC).
Opt-Out Rights
Under the Data Privacy Act, you also have the right to opt out of certain uses of your personal data. However, in the case of SIM registration, opting out could result in your SIM being deactivated, as registration is required for legal and regulatory reasons.
Can Your Data Be Shared?
Globe is prohibited from sharing your personal data without your consent, except in the following circumstances:
Regulatory and legal compliance: Globe may be required to share your data with government bodies or law enforcement agencies, such as the National Telecommunications Commission (NTC) or the Philippine National Police (PNP), for fraud investigations or other legal matters.
Fraud investigations: If your registered SIM card is involved in fraud, your data may be shared with relevant authorities for investigation.
Service provision: In some cases, Globe may share data with trusted partners for service improvements or to offer additional features related to mobile services, provided it complies with privacy laws.
What Happens If Your Data Is Misused?
If your personal data is misused by Globe or any third party, you are protected by the Data Privacy Act, which mandates that companies must notify affected individuals and the National Privacy Commission (NPC). Globe must also take immediate action to secure your data and mitigate any harm.
If you feel that your data has been mishandled or if there has been a breach, you have the right to file a complaint with the NPC. Globe must cooperate and resolve the issue within a reasonable time frame. You can also read: Can Your Globe SIM Be Registered More Than Once?
FAQs
Final Words
During Globe SIM registration, the company collects essential personal data such as your full name, date of birth, address, government-issued ID, and a selfie for identity verification. This data is used primarily for fraud prevention, compliance with the law, and ensuring secure mobile services.
Globe is committed to data privacy and security, following the strict guidelines set by the Data Privacy Act of 2012 to protect your information. By registering your SIM card, you are helping to create a safer, more accountable mobile environment while ensuring that your data is handled responsibly. If you have any concerns about the data collection process, you can reach out to Globe customer service for clarification or assistance.
