Globe SIM Registration for Second‑Hand SIMs:
With the SIM Registration Act (RA 11934) now in full effect, every Globe SIM card, whether it’s brand new or second-hand, must be registered to avoid deactivation and to ensure that mobile services are not used for fraudulent activities. If you’ve recently bought a second-hand Globe SIM or plan to, you may be wondering how to go about registering it.
In this article, we will guide you through the steps of registering a second-hand Globe SIM, the potential challenges you might face, and how to resolve them.
Why Is SIM Registration Required for Second-Hand SIMs?
The primary goal of the SIM Registration Act is to reduce fraud and criminal activity associated with unregistered and anonymous SIM cards. Second-hand SIM cards, just like new ones, must be registered to ensure that every SIM is traceable to a real person. Without registration, the SIM card could be deactivated, resulting in loss of service and the inability to use mobile features like calls, texts, data, and even financial services like GCash.
Steps for Registering a Second-Hand Globe SIM
Whether you’ve inherited, purchased, or found a second-hand Globe SIM, it’s essential to follow the correct process to register it. Here’s what you need to do:
Check If the SIM Card Is Already Registered
Before starting the registration process, check if the second-hand SIM is already registered. Some sellers may have registered the SIM card in their name before selling it. If this is the case, you won’t be able to register it again unless it’s transferred to your name.
How to Check Registration Status:
GlobeOne App: Download and open the GlobeOne app. Go to the SIM registration section and follow the instructions to check if your SIM is registered.
SMS Query: You can also send an SMS to the official Globe registration number to check the status of your SIM.
If the SIM is already registered under someone else’s name, you may need to go through a process of ownership transfer before proceeding with registration.
Transfer Ownership of the SIM Card
If the second-hand Globe SIM is already registered under someone else’s name, the first thing you need to do is transfer ownership. This is especially important if you plan to continue using the same number.
How to Transfer Ownership:
Visit a Globe Store: The most straightforward way to transfer ownership is by visiting a Globe store with the second-hand SIM. Both you (the new owner) and the previous owner must be present to complete the transfer.
Provide Proof of Identity: Bring a valid government-issued ID to verify your identity. The previous owner will also need to provide their ID to facilitate the transfer process.
Fill Out the Transfer Form: Once you’re at the store, Globe staff will ask you to fill out a SIM ownership transfer form and provide details about the previous owner and yourself.
After the ownership transfer is successful, you can proceed with registering the SIM card in your name.
Register the SIM Card
Once the second-hand Globe SIM has been transferred to your name (if necessary), you can proceed with registering it. Registration can be done through several methods:
Register via the GlobeOne App
Download the GlobeOne app from your app store if you don’t have it installed.
Open the app, log in, and go to the SIM registration section.
Follow the on-screen instructions to enter your personal information (e.g., full name, address, date of birth).
Upload a clear government-issued ID and take a selfie holding your ID for identity verification.
Once the documents are submitted and verified, you will receive a confirmation that your SIM has been successfully registered.
Register Online via the Globe Website
Visit the official Globe registration website.
Complete the registration form by entering your personal details.
Upload your ID and selfie.
Submit your registration, and once verified, your second-hand Globe SIM will be activated under your name.
Visit a Globe Store
If you prefer in-person assistance or encounter any problems during online registration, you can visit a Globe store. The staff will guide you through the registration process and verify your documents.
Completing the Registration and Avoiding Service Interruptions
After completing the registration, make sure to double-check that your registration was successful. You should receive a confirmation via SMS or through the app. If you don’t register within the required period, your second-hand Globe SIM will be deactivated, and you will lose access to mobile services.
It’s crucial to complete the registration promptly to avoid service interruptions and stay compliant with the law.
Common Issues with Second-Hand SIM Registration and How to Fix Them
SIM Registration Rejection
If your second-hand Globe SIM card is rejected during registration, it could be due to several reasons:
The SIM is already registered: As mentioned earlier, if the second-hand SIM is still registered under the previous owner’s name, you may need to go through the ownership transfer process before registering it under your name.
Photo or ID Issues: If your selfie or the uploaded ID is unclear, the registration process may fail. Make sure your photo is clear, the ID is legible, and the lighting is good.
Incorrect Information: Double-check that the personal information you entered during registration matches the information on your ID. Any discrepancies can lead to rejection.
Ownership Transfer Delay
If you are unable to transfer ownership of your second-hand SIM at the Globe store due to the previous owner’s unavailability or documentation issues, you may need to resolve these issues by contacting the previous owner directly. If you can’t get in touch with them, Globe staff will guide you on the next steps. You can also read: How to Resolve Globe SIM Registration Photo Issues:
Service Disruptions After Registration
Once your SIM is successfully registered, make sure you receive confirmation from Globe. If your services (calls, texts, data) are still disrupted, contact Globe customer support to check whether the registration was successful or if there was an issue.
FAQs
Final Words
Registering a second-hand Globe SIM is a necessary process to comply with the SIM Registration Act and ensure uninterrupted mobile services. Whether you’ve bought a second-hand SIM or inherited one, the registration process remains the same. Follow the steps for ownership transfer if needed, and complete your registration as soon as possible to avoid service disruptions.
