Does Globe SIM Registration Work for Dual‑SIM Phones?

Yes — Globe SIM registration absolutely works for dual‑SIM phones, but understanding how it applies to dual‑SIM devices can be confusing. This guide explains everything you need to know, including how registration works when you’re using more than one SIM in the same phone, what steps you need to take, and how to avoid issues or service interruptions.

What Is a Dual‑SIM Phone?

A dual‑SIM phone is a device that can hold two SIM cards at the same time. This means you can have two mobile numbers on one phone — commonly used for:

Separating personal and work lines
Using local and international numbers
Managing data and calls separately

In most dual‑SIM phones, one slot might be primary, and the other secondary, but both can be active depending on your phone model.

Does the SIM Registration Act Apply to Dual‑SIM Phones?

Yes — the SIM Registration Act (RA 11934) applies to every individual SIM card, no matter what device it’s in. This means:

Each SIM must be registered separately.
The act applies to prepaid and postpaid SIMs.
The law applies regardless of whether you’re a local user, expat, or tourist.

So if you have a dual‑SIM phone with two Globe SIMs, or one Globe SIM and one SIM from another provider, each SIM card must be registered on its own.

Key Things to Know About Dual‑SIM Registration

Each SIM Is Registered Individually

Even though your phone holds two SIMs, the system treats them as separate lines. This means:

You must register SIM A
You must separately register SIM B
If one SIM is unregistered, it can be deactivated even if the other one is already registered

Each SIM has its own registration status and must be completed separately.

You Can Register Dual SIMs at the Same Time

It’s perfectly fine to register both SIM cards back‑to‑back through:

GlobeOne App
Globe website registration portal
In‑store assistance at Globe stores

Just make sure you choose the correct SIM number during each registration attempt.

How to Register Each SIM Correctly

Repeat the process for your other SIM.

GlobeOne App Method
Open the GlobeOne app
Go to SIM Registration
Select the SIM slot you want to register (SIM 1 or SIM 2)
Enter personal information (name, birthdate, address)
Upload a clear ID and selfie
Submit and wait for confirmation SMS

Globe Website Registration
Visit Globe’s SIM registration page
Input your SIM number (choose one of your two SIMs)
Provide required details
Upload ID and selfie
Submit, then repeat for the other SIM

Globe Store Assistance
If you find it confusing or encounter errors, you can finalise both SIM registrations in‑store. Bring:
Valid ID(s)
Both SIM cards
Selfies with IDs

Representatives will help complete the registration step by step. Can you also read: Is Your GCash Safe Without Globe SIM Registration?

Do You Need to Use the Same Name for Both SIMs?

This depends on how you intend to use them:

Same Person
If both SIMs belong to you:
Register both SIMs using your personal information
Use the same official ID for both

Different People (e.g., Family)
If one SIM is yours and the other is for someone else:
Register each SIM separately under its respective owner’s identity
Each person must provide their own ID and selfie

The law requires that each SIM reflect the real identity of its primary user.

What Happens if You Don’t Register One SIM?

If one SIM in your dual‑SIM phone is not registered by the deadline:

That SIM will be deactivated.
You’ll lose calls, texts, and mobile data on that SIM.
Services tied to that number (like bank alerts or GCash) might be interrupted.

But if only one SIM is registered:

The registered SIM will continue to work normally
The unregistered SIM will be blocked or deactivated after the deadline

So each SIM must be registered to stay active.

Common Problems With Dual‑SIM Registration

System Says SIM Is Already Registered

This can happen if you bought a second‑hand SIM or if it was previously registered.

Fix:

Visit a Globe store to transfer ownership
Provide valid IDs of both the previous and current owners

Once ownership is corrected, register the SIM under your name.

Error Uploading ID or Selfie

If the system rejects your document:

Ensure the ID photo is clear and readable
Avoid glare, shadows, or blur
Ensure your selfie shows both your face and ID clearly

Retry the upload or visit a Globe store for help.

Registration Keeps Failing

Try these steps:

Reboot your phone and ensure a strong internet connection
Switch from Wi‑Fi to mobile data (or vice versa)
Ensure information matches your ID exactly
Retry the registration step by step

If problems persist, contact Globe support or visit a store.

FAQs

Yes — only Globe SIMs must be registered with Globe, but if the other SIM is from a different telecom provider, you must also register it with that provider.

If both SIMs belong to you as the same individual, yes, you can use the same ID and name for both.

Yes, but the system treats each SIM independently. You must complete each SIM registration separately.

That SIM will be deactivated if not corrected and resubmitted before the deadline. The other SIM may still work if it’s registered.

Yes — any SIM that connects to a mobile network must be registered, whether in phones, tablets, or IoT devices.

Final Words

Yes — Globe SIM registration works for dual‑SIM phones, but each SIM card must be registered individually. You can do this through the GlobeOne app, online registration, or in person at a Globe store.
Here’s a quick checklist to help you succeed:
✔ Register each SIM before the deadline
✔ Make sure your personal information matches your ID
✔ Upload clear photos of your ID and selfie
✔ Fix any errors immediately
✔ Visit Globe support if you run into trouble
By following these steps, you’ll ensure that both SIMs in your dual‑SIM phone stay active, secure, and compliant with the SIM Registration Act. Stay connected, stay compliant!

Does Globe SIM Registration Work for Dual‑SIM Phones?

What Is a Dual‑SIM Phone?

Does the SIM Registration Act Apply to Dual‑SIM Phones?